Crisis management has a number of clear phases, and a key feature is the acceptance by the Directors that a problem exists which cannot be handled internally.

• Review of the problem by Intensive Management Support.
• Agreeing the limitations.
• Agreeing a series of stabilising quick fix actions.
• Preventing the existing situation from deteriorating.
• Agreeing a long term fix strategy and action plan.
• Implementing the agreed plan.

To achieve a successful outcome actions by all involved have to be as fast and accurate as possible, with a vastly increased level of communication to create a permanent solution.

Intensive Management Support has delivered in the following situations: manufacturing - quoted Plc - recovered collapsed finance function in six months, service - collapsed finance function in nine months, manufacturing - major long term stock loss corrected in under a month.